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Events & webinars
Webinar

Should a Member Experience Platform Include Member Services and A&G?

Date
Craig Giangregorio
Craig Giangregorio
CRM and Appeals & Grievances industry expert
Gabe-Viola-inovaare
Gabe Viola
SVP of client relations and implementation

About this event

Did you know that more health plans are reducing total cost of ownership by implementing a Member Experience platform? Perhaps it’s time to join the movement.

Attend our webinar — Should a Member Experience Platform Include Member Services and A&G? — on September 30 to explore inherent synergies between Member Services and A&G departments. Inovaare’s Craig Giangregorio, a renowned CRM and Appeals & Grievances industry expert, and Gabe Viola, SVP of client relations and implementation, will present on how health plans are saving dollars and creating operating leverage.

After attending this webinar, you will be able to:

  • Understand the benefits of a Member Experience platform
  • Categorize and differentiate between different single-platform vendors
  • Overcome switching barriers to drive operational efficiency, compliance and member loyalty

Don’t miss this opportunity to drive better member experiences.

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