The Challenge
A leading Virginia-based health plan experienced critical bottlenecks in its vendor proposal review and approval process, with manual workflows causing significant delays:
- Average review time of 45-60 business days per proposal.
- Critical resources were spending 30+ hours of manual effort per proposal.
- 15%-20% of proposals required rework.
- Delays in the review process caused the health plan to lose an estimated 10%-15% of potential partnerships annually.
The Solution
Using Inovaare’s HIPAA-compliant, HITRUST-certified, AI-powered platform with low-code capabilities, the health plan enabled its business users—working closely with Inovaare’s technical architects—to swiftly design and deploy a customized app tailored to their specific needs. This collaborative approach ensured the solution directly addressed operational challenges while leveraging the platform’s robust features for security, compliance, and scalability.
The app enabled seamless submission, review, and approval of vendor proposals through a user-friendly interface, eliminating manual workflows. Automated notifications kept stakeholders aligned, while real-time tracking dashboards provided full transparency, empowering stakeholders to monitor progress and address bottlenecks proactively.
Implementation Cost
- Traditional Approach: $50,000 (Development, IT resources, and project management)
- Inovaare’s Platform: $5,000 (Licensing and minimal customization)
Implementation Time
- Traditional Approach: 60 days (Manual development and IT involvement)
- Inovaare’s Platform: Less than 3 days (No-code development by business users)
Outcomes
- Implementation time reduced to 8-10 days.
- Manual effort came down by 65%, saving 20+ hours per proposal.
- Centralized workflows eliminated communication gaps, reducing the need for rework by 90%.
- Automated audit trails and compliance validations ensured 100% adherence to regulatory requirements.
- Citizen developers took ownership of app development, eliminating the need for extensive IT involvement.
“The Inovaare platform has helped us turn around a lot of things, some of which we never imagined. What once took weeks of manual effort is now streamlined into a seamless, transparent process. The customized app enabled our team to collaborate efficiently, reduce approval timelines, and focus on strategic decisions rather than administrative tasks. It’s been transformative for our operations.”
Director of Operations